Nova Water
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[DRAFT — PENDING LEGAL REVIEW] — this privacy policy is a starting draft assembled to cover the disclosures required by the website's data flow (contact form via Web3Forms; email hosted by Zoho). Vicente to confirm wording with counsel before launch.

Privacy Policy

Last updated: 2026-05-27

1. Data controller

Nova Water and Sewer Supplies LLC (referred to throughout this policy as "Nova," "we," or "us") is the data controller for personal information submitted through this website. You can reach us at info@novawaterweb.com.

2. What we collect

When you submit our contact form, we collect:

We do not use cookies for tracking and we do not run third-party analytics or advertising pixels on this site.

3. How we process your information

Form submissions are transmitted by Web3Forms (operated by Web3Forms) to Nova's business email inbox. Web3Forms acts as a data processor. Their privacy policy is available at web3forms.com/privacy .

The Nova business email inbox is hosted by Zoho Corporation . Zoho's privacy practices are governed by their published privacy policy.

4. How we use your information

We use submitted information solely to respond to your inquiry and to follow up with any additional information you may need. We do not sell, rent, or share your information with third parties for marketing purposes.

5. Retention

We retain business correspondence (including contact form submissions) for up to three years, after which it is deleted from active inboxes unless still required for an ongoing business relationship.

6. Your rights

You may request a copy of the personal information we hold about you, ask for it to be corrected, or ask for it to be deleted. To make such a request, email us at info@novawaterweb.com or call +1 (305) 900-3909.

7. Security

This website is served over HTTPS. Form submissions are encrypted in transit to Web3Forms and onward to our Zoho-hosted email inbox.

8. Changes to this policy

We may update this privacy policy as the website or our business practices change. Material changes will be reflected by updating the "Last updated" date at the top of this page.